Converging pathways: How airlines and fintechs influence the future of customer experience and the future of technology
At first glance it may seem like the aviation industry and fintech are worlds apart. However, they do have a lot that they share. Particularly, their use of technology, and customer-centric mindsets. Odilon Alves, for instance has observed these industries develop and implement digital technologies to keep up with modern demands. This article examines the striking similarities between these two rapidly growing industries. Accepting Technological Innovations Airlines and Biometric Technology Airlines are increasing their investment in biometric technology. It does not just improve security but also the passengers’ experience. Modern software for […]
